Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach us and what we can (and can't) help with.
How to Reach Crypto Casinos
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days. When you write in, it helps to include:
- Which casino or page your message relates to, if applicable
- A short description of the issue, question or suggestion
- Screenshots, if you're reporting something inaccurate on the site
We're an independent review and comparison resource, not a casino operator, so we can't process deposits, withdrawals, account verification or bonus disputes on behalf of any brand listed on this site. For account-specific issues, your first point of contact should always be the support team of the casino in question.
What We Can Help With
We're happy to hear from readers on most things related to how we cover crypto casinos, including:
- Corrections to bonus terms, licensing details or other facts on a review
- Suggestions for casinos or topics we haven't covered yet
- Feedback on your own experience with a listed site, whether positive or negative
- General questions about how our team and rankings work
Your feedback genuinely shapes what we cover next and how often we revisit existing reviews, so if a bonus has changed, a site has stopped serving US players, or a withdrawal took longer than expected, let us know.
What We Can't Help With
A few things fall outside what a contact form can reasonably resolve:
- Account and payment issues — deposit, withdrawal, bonus or verification problems need to go to the casino's own support team, since we don't have access to player accounts.
- Legal or tax advice — we can point you toward general information, but questions about your specific tax liability on crypto gambling winnings or the legality of play in your state should go to a licensed professional.
- Problem gambling support — if gambling is causing you stress, financial strain, or you're finding it hard to stop, please see the section below rather than waiting on an email reply.
Concerned About Your Gambling?
If you or someone you know is struggling to control their gambling, help is available immediately through the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential and available around the clock. We'd also encourage you to read our responsible gambling page for tools and tips on setting limits before you play. It's worth keeping in mind that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated US operators, so building your own limits matters more, not less.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state rules — and nothing here is aimed at or appropriate for minors.
Before You Write In, Check Our Other Pages
Many common questions are already answered elsewhere on the site. Our About Us page explains who runs this site and how we approach our reviews, while our Terms and Conditions cover the legal basics of using Crypto Casinos. Taking a look there first can often save you a wait on a reply.